Shipping policy

Payment Options

For purchases in our online shop, we offer the following payment options — unless otherwise indicated in the respective product description in the offer:

Payment via:

  • PayPal

  • Credit Card

  • Klarna

  • Apple Pay

  • Google Pay


Delivery

Our goods are shipped by the shipping service provider DHL.
Therefore, shipping to Packstations is possible in most cases without any problems.
In this case, please enter the Packstation as the delivery address and observe the ordering requirements for Packstations.

Please check your delivery address before completing your order and ensure that it is complete.
Remember to include a company name if applicable.
This is the only way to avoid unnecessary delays and costs.

You can find the shipping costs in the following table.
For shipments abroad, customs fees may apply.


Shipping Costs

Germany

Order Value Shipping Cost
Order value up to €29.99 €2.90
Order value from €30.00 Free shipping

Austria

Order Value Shipping Cost
Order value up to €29.99 €4.90
Order value from €30.00 Free shipping

EU

Order Value Shipping Cost
Order value up to €49.99 €5.90
Order value from €50.00 Free shipping

The shipping costs are visible during the ordering process.
At this point, cancelling the order is still possible without any problems.


Delivery Times

In general, the transit time of a DHL package is approx. one to three working days.
No deliveries are made on Sundays and public holidays.